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Privacy Policy

Last updated: October 2025

At Join In (“we”, “us”, “our”), your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website https://joinin.ie or interact with our services.

We’re committed to respecting your privacy and complying with the General Data Protection Regulation (GDPR) and Irish data protection law.

1. Who We Are

Join In is a community platform that helps people discover inclusive and accessible activities, clubs, and opportunities across Ireland.
If you have any questions about your data or this policy, please contact us at:

Email: privacy@joinin.ie
Postal Address: Join In 1 An T-Ard, Ardfield, Clonakilty, Co.Cork, Ireland

2. What Information We Collect

We collect only the information we need to provide our services effectively. This may include:

Information you provide directly:

  • Your name and contact details (for example, when you create a listing, submit an enquiry, or sign up for our newsletter)
  • Any content you share with us (such as reviews, feedback, or images)

Information collected automatically:

  • Technical data such as your IP address, browser type, device information, and the pages you visit.
  • Basic cookie data and online identifiers (such as pseudonymous identifiers from Google Analytics) to improve your experience and understand site usage (see “Analytics and Cookies” below).

We do not collect sensitive personal data unless it’s necessary and you’ve chosen to share it (for example, accessibility needs in a club listing).

3. How We Use Your Information

We use your information to:

  • Run and improve the Join In platform
  • Respond to your queries or feedback
  • Manage and display listings, events, or reviews
  • Send updates or newsletters (only if you’ve opted in)
  • Comply with legal or regulatory requirements

We never sell your personal data.

4. Sharing Your Information

We only share your data when:

  • It’s necessary to deliver our services (e.g. with trusted hosting or email providers)
  • We’re required to do so by law or regulation
  • You’ve given explicit consent (e.g. to feature your club or testimonial)

All third-party partners are carefully selected and required to comply with GDPR.

5. Keeping Your Information Safe

We use reasonable technical and organisational measures to keep your data secure — including encryption, secure hosting, and restricted access.
However, no online system is 100% secure, so we encourage you to use strong passwords and protect your personal devices.

6. Cookies

Cookies are small files stored on your device that help us improve site performance and user experience.
You can control or delete cookies in your browser settings. If you choose to disable them, some parts of the site may not work as intended.

7. Analytics and Cookies

We may use tools like Google Analytics to understand how visitors use Join In. These tools collect anonymous information such as pages visited, time spent on the site, and general technical details.

You can manage or delete these cookies through your browser or opt out using Google’s tool:
https://tools.google.com/dlpage/gaoptout.

We may also use Google Ads or similar services in the future to share updates or promote listings. Learn more about how Google handles data here:
https://policies.google.com/privacy.

8. Social Media Integrations

Our website and listings may include links or embedded content from Instagram, LinkedIn, or X (formerly Twitter).

If you interact with these features, those platforms may collect and process information about your visit—for example, which page you were on or your IP address—particularly if you’re logged into their service at the time. Please note that in some cases, these platforms may act as joint data controllers with us.

We don’t control how these platforms process data. You can learn more by visiting:

If you prefer, log out of your social media accounts before visiting Join In.

9. Our Legal Basis for Using Your Data

We collect and use personal data under the following lawful bases:

  • Consent – when you choose to share data or sign up for updates
  • Contract – when processing is needed to provide a service you’ve requested.
  • Legal obligation – when required by law (e.g. tax records)
  • Legitimate interests – when it helps us operate, protect, and improve our services without unfairly affecting your rights

We do not use automated decision-making or profiling.

10. How Long We Keep Your Data

We keep personal information only as long as necessary to fulfil its purpose or meet legal obligations (e.g., retaining financial records for 7 years as required by law).

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you.

11. Your Rights

You have the right to:

  • Access the data we hold about you
  • Ask us to correct, update, or delete your information
  • Withdraw consent (e.g. unsubscribe from communications)
  • Object to certain types of processing
  • Request a copy of your data in a portable format
  • Complain to the Data Protection Commission (Ireland) if you believe your data has been mishandled. You can find their contact details in their website: https://www.dataprotection.ie/en 

To exercise these rights, contact privacy@joinin.ie and we’ll respond as soon as possible.

12. Payments and Security

If Join In introduces paid listings or booking features, payments will be handled securely through trusted third-party providers.
We will never store full payment details ourselves.

We take steps to detect and prevent fraud, misuse, or unauthorised access.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If significant changes are made, we’ll clearly communicate them.

14. Contact Us

If you have any questions, concerns, or requests related to your data or this policy, please contact:

Email: privacy@joinin.ie
Website: https://joinin.ie